By A Web Design
Respond positively to negative feedback. Sample Letter #4
[Senders Name]
[Address line 1]
[Address line 2]
[State, ZIP Code]
Sample Letter #4: Respond positively to negative feedback
[Letter Date]
[Recipients Name]
[Address line 1]
[Address line 2]
[State, ZIP Code]
[Subject: Normally bold, summarizes the intention of the letter] -Optional-
Dear [Recipients Name],
On behalf of the FlyEasy Airlines team, I would like to thank you for giving us some feedback regarding your experience flying with us. We are very sorry that some of the usual refreshments served during international flights were not available during your trip. We understand the need to replenish our stocks regularly, but we underestimated the demand for this particular flight. Rest assured that we will be more vigilant about this in succeeding flights. We hope to see you again and be given the chance to serve you better.
Sincerely,
[Senders Name]
[Senders Title] -Optional-
[Enclosures: number] -Optional-
cc: [Name of copy recipient] -Optional-
