By A Web Design

[Senders Name]
[Address line 1]
[Address line 2]
[State, ZIP Code]

Sample Letter #4: Request a refund or reimbursement

[Letter Date]

[Recipients Name]
[Address line 1]
[Address line 2]
[State, ZIP Code]


[Subject: Normally bold, summarizes the intention of the letter] -Optional-


Dear [Recipients Name],



I appreciate that you were able to get my order to me sooner than expected. Unfortunately, the shoes that I received were not in the size, color or design that I ordered. I hope that you will be able to send me a refund on the amount I paid for the shoes as soon as possible. Please send the check to the address that you sent the package to. Thank you for your prompt action regarding this.



Sincerely,

[Senders Name]
[Senders Title] -Optional-

[Enclosures: number] -Optional-

cc: [Name of copy recipient] -Optional-

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