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[Senders Name]
[Address line 1]
[Address line 2]
[State, ZIP Code]

Sample Letter #2: Request a refund or reimbursement

[Letter Date]

[Recipients Name]
[Address line 1]
[Address line 2]
[State, ZIP Code]


[Subject: Normally bold, summarizes the intention of the letter] -Optional-


Dear [Recipients Name],



I would like to ask for a refund for the Miracle Home Cleaning Kit that I purchased from your company two weeks ago. Your advertisement promised that it would clean out all stains, however, after using it at home, I feel that it does not live up to my expectations. I believe that the money-back guarantee is good for a full three weeks after purchase. The receipt for my purchase is enclosed for your verification. Thank you very much.



Sincerely,

[Senders Name]
[Senders Title] -Optional-

[Enclosures: number] -Optional-

cc: [Name of copy recipient] -Optional-

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