By A Web Design
Notify a shipper that an order is incomplete, incorrect or damaged; also returned unwanted or incorrect merchandise. Sample Letter #2
[Senders Name]
[Address line 1]
[Address line 2]
[State, ZIP Code]
Sample Letter #2: Notify a shipper that an order is incomplete, incorrect or damaged; also returned unwanted or incorrect merchandise
[Letter Date]
[Recipients Name]
[Address line 1]
[Address line 2]
[State, ZIP Code]
[Subject: Normally bold, summarizes the intention of the letter] -Optional-
Dear [Recipients Name],
I am writing to inform you that I have already received the furniture I ordered on March 10. Sad to say, five of the Chinese vases were damaged because they were not packed properly. The first order I made was packed and sent more carefully, and there were no damage to the items. Attached is a photograph of the vases that were damaged. I hope you will credit the amount of the damaged vases back to my account.
"
Kindly send me five more of the Chinese vases with the same design, but this time, packed correctly. This delay is very inconvenient for me, and so, I wish that this order will be given top priority. Thank you.
Sincerely,
[Senders Name]
[Senders Title] -Optional-
[Enclosures: number] -Optional-
cc: [Name of copy recipient] -Optional-
