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Inform a customer of an incorrect payment amount and ask for the balance. Sample Letter #2

[Senders Name]
[Address line 1]
[Address line 2]
[State, ZIP Code]

Sample Letter #2: Inform a customer of an incorrect payment amount and ask for the balance

[Letter Date]

[Recipients Name]
[Address line 1]
[Address line 2]
[State, ZIP Code]


[Subject: Normally bold, summarizes the intention of the letter] -Optional-


Dear [Recipients Name],



Thank you for sending us a check as payment for your monthly subscription to our magazine. The amount that we received was $15, however, there was a recent adjustment in our monthly fees, which makes the total amount $18. This change was mentioned in last month's newsletter. We can add the remaining $3 to next month's bill, if you would like. Please let us know if this is favorable to you. Give us a call at 333-3333. We hope to hear from you soon. Thank you.



Sincerely,

[Senders Name]
[Senders Title] -Optional-

[Enclosures: number] -Optional-

cc: [Name of copy recipient] -Optional-

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