By A Web Design
Complain about someone who gave you bad or offensive service. Sample Letter #3
[Senders Name]
[Address line 1]
[Address line 2]
[State, ZIP Code]
Sample Letter #3: Complain about someone who gave you bad or offensive service
[Letter Date]
[Recipients Name]
[Address line 1]
[Address line 2]
[State, ZIP Code]
[Subject: Normally bold, summarizes the intention of the letter] -Optional-
Dear [Recipients Name],
I have just got off of the phone, having talked with your help-desk. I spoke to woman who gave her name as Sarah. Throughout the length of the call, I was spoken to in an extremely unpleasant tone. I felt that I was being talked down to and was made to feel very stupid. Having spoken to your help-desk previously, I know that Sarah is not the normal type of employee I speak to, but this one call has spoilt my image of your company. I believe that Sarah needs to have some training on what customer service and good phone manners actually mean.
Sincerely,
[Senders Name]
[Senders Title] -Optional-
[Enclosures: number] -Optional-
cc: [Name of copy recipient] -Optional-
