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[Senders Name]
[Address line 1]
[Address line 2]
[State, ZIP Code]

Sample Letter #2: Complain about a poor service, defective product, etc.

[Letter Date]

[Recipients Name]
[Address line 1]
[Address line 2]
[State, ZIP Code]


[Subject: Normally bold, summarizes the intention of the letter] -Optional-


Dear [Recipients Name],



I have now been waiting for almost a month for the refund due to me. As you will no doubt recall I purchased a hedge trimmer from yourselves, which proved to be broken, and as such you agreed to a refund of the $99 purchase price. The delay is worrying although I would hope that it is purely a clerical error.

 

I have attached all the details about the hedge trimmer for your records, and look forward to receiving the refund so that I can purchase a new model by next weekend.



Sincerely,

[Senders Name]
[Senders Title] -Optional-

[Enclosures: number] -Optional-

cc: [Name of copy recipient] -Optional-

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