By A Web Design
Cancellation Letter for an Order. Sample Letter #2
[Senders Name]
[Address line 1]
[Address line 2]
[State, ZIP Code]
Sample Letter #2: Cancellation Letter for an Order
[Letter Date]
[Recipients Name]
[Address line 1]
[Address line 2]
[State, ZIP Code]
[Subject: Normally bold, summarizes the intention of the letter] -Optional-
Dear [Recipients Name],
When I ordered my pictures from your Dangerfield store the other day, I was told they would be ready this week. We are flying to my family's house in New York this weekend and I had paid extra for double copies and a rush order. When I went to the store to pick them up, the clerk told me they were not ready. He also refused to refund me for the rush order.
I took my film, which was still in the bin at the store having never been picked up to be developed, and had it done at another store. I want a full refund. An apology from the clerk who worked the store wouldn't be a bad idea. He was rude and actually laughed at my frustration.
I won't be using your services again.
Sincerely,
[Senders Name]
[Senders Title] -Optional-
[Enclosures: number] -Optional-
cc: [Name of copy recipient] -Optional-
