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[Senders Name]
[Address line 1]
[Address line 2]
[State, ZIP Code]

Sample Letter #1: Apologize for sending a collection letter by mistake

[Letter Date]

[Recipients Name]
[Address line 1]
[Address line 2]
[State, ZIP Code]


[Subject: Normally bold, summarizes the intention of the letter] -Optional-


Dear [Recipients Name],



Thanks a lot for ringing us about your account details. We are extremely apologetic for our mistakes in the communication we forwarded you. We are aware of your payment record for July 1, which makes your account stand cleared. We treasure you as our customer and appreciate your generosity regarding the same.



Sincerely,

[Senders Name]
[Senders Title] -Optional-

[Enclosures: number] -Optional-

cc: [Name of copy recipient] -Optional-