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Apologize for providing incorrect or incomplete information. Sample Letter #1

[Senders Name]
[Address line 1]
[Address line 2]
[State, ZIP Code]

Sample Letter #1: Apologize for providing incorrect or incomplete information

[Letter Date]

[Recipients Name]
[Address line 1]
[Address line 2]
[State, ZIP Code]


[Subject: Normally bold, summarizes the intention of the letter] -Optional-


Dear [Recipients Name],



We are really sorry for the inadvertent mistake that occurred in our Saturday ad. We were not aware of the fact that by mistake the price had been advertised for the radio set as $100 instead of $400. The corrected advertisement will feature in the next day's edition.

I realize that this is rather disappointing for all of those who were enthusiastic to buy it at a low price, but simultaneously you can realize as well, that it is not possible for us to have a sale at that low a price. However, we are ready to give a $4 discount for all those who still would like to buy it at the price originally advertised.



Sincerely,

[Senders Name]
[Senders Title] -Optional-

[Enclosures: number] -Optional-

cc: [Name of copy recipient] -Optional-

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